Privacy Policy
Effective: 1 January 2024 · spinbetter.africa
CONTENTS
1. Data We Collect
Spinbetter collects personal data you provide during registration: full name, date of birth, email address, phone number, residential address, and government-issued ID for KYC purposes. We also automatically collect technical data: IP address, browser type, device identifiers, session logs, and geolocation data. Payment data including card details and e-wallet identifiers are collected via PCI-DSS-compliant processors. We do not store full card numbers on our servers. All data collection is performed transparently and in accordance with applicable data protection laws.
2. How We Use Your Data
Your data is used to: (a) create and manage your account; (b) process deposits and withdrawals; (c) verify your identity and age; (d) detect fraud and prevent money laundering; (e) deliver personalised promotions including your promo code AFRICASPIN benefits; (f) provide customer support via [email protected]; (g) comply with legal and regulatory obligations. We do not use your data for automated decision-making that produces significant legal effects without human oversight.
3. Legal Basis & Data Sharing
Processing is based on: contractual necessity (account management and payments), legal obligation (AML/KYC compliance), and legitimate interest (fraud prevention, platform security). We share data only with: licensed payment processors, identity verification providers, regulatory authorities upon lawful request, and our licensor in Curacao. We never sell your personal data to third parties for marketing purposes. All processors are bound by data processing agreements meeting international standards.
4. Your Rights & Data Retention
You have the right to access, correct, delete, and port your personal data. Requests may be submitted to [email protected] and will be processed within 30 days. Account data is retained for a minimum of 5 years following account closure to comply with AML regulations. Technical logs are retained for 2 years. We implement industry-standard encryption (TLS 1.3, AES-256) to protect all personal data in transit and at rest. To exercise any data rights, contact: [email protected].
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